How to configure Android device on T-Mobile to work with siText?

ScheduleInterpreter® siText notifications are sent using MMS format. If you are T-Mobile subscriber, please make sure your Google Android device is properly configured using following instructions.

Android APN settings

  1. Open the Access Point Names or APNs menu.
    – In Settings, look under Wireless & Networks or tap the Connections tab.
    – Touch Mobile network. You may need to touch More settings, More…, or More networks first.
    – Touch Access Point Names.

  2. Touch the T-Mobile APN if one is available. If not, press the Menu key and touch new APN.

  3. Verify and update the following settings for the Data APN.
    Name: T-Mobile
    APN: fast.t-mobile.com (for LTE devices) or epc.tmobile.com (for non-LTE devices)
    Proxy: Not Set
    Port: Not Set
    Username: Not Set
    Password: Not Set
    Server: Not Set
    MMSC: http://mms.msg.eng.t-mobile.com/mms/wapenc
    MMS proxy: Not Set
    MMS port: Not Set
    MMS protocol: WAP 2.0
    MCC: 310
    MNC: 260
    Authentication Type: Not Set
    APN Type: default,supl,mms OR Internet+MMS
    – -- Default Android provides a text field to enter: default,supl,mms.
    – -- Samsung provides an Internet+MMS radio button to select.
    APN Protocol: IPv4/IPv6
    APN roaming protocol: IPv4
    Turn APN on/off: Grayed out unless there are multiple APNs
    Bearer: Unspecified

  4. Press the Menu key.

  5. Touch Save.

  6. Delete any other APNs that appear in the list. The FOTA APN can remain if available.
    – Touch the APN that needs to be removed.
    – Press the Menu key.
    – Touch Delete APN.

  7. Verify there is a circle next to the remaining APN.

  8. Perform a soft reset. Hold down the power button until the device turns off and restarts.

  9. Test the data connection and/or MMS by accessing the Web or sending a picture message.

  10. Complete additional troubleshooting if the APN settings are correct, but customers still experience issues.